Frequently Asked Questions

We offer a full range of plumbing services including leak detection, drain cleaning, water heater repair and installation, toilet repair and replacement, and more.

We are open Monday through Friday from 8am to 5pm, and on Saturdays from 9am to 1pm. We are closed on Sundays.

Yes, we offer 24/7 emergency plumbing services. Give us a call and we'll dispatch a plumber to your location as soon as possible.

 We recommend flushing a tank-style water heater annually to remove sediment that harms efficiency and causes damage. If you have hard water, flush it every six months. Tankless heaters should be descaled annually. 

The average lifespan of a water heater depends on the type and its maintenance:

• A traditional tank-style water heater typically lasts 8 to 12 years.
• A tankless water heater can last 20 years or more.

Choosing the right water heater involves considering factors such as the size of your household, hot water demand, energy efficiency, and available space. Tankless water heaters provide continuous hot water but can be more expensive upfront. Traditional tank water heaters are cost-effective but store a finite amount of hot water. Consult a plumber to determine the best option for your needs. 

Replacing a shower/tub combo with a walk-in shower is possible, but it may involve extensive plumbing and remodeling work. The existing plumbing and drainage system need to be adjusted, and the shower space must be waterproofed properly. Consult a professional plumber and contractor to assess the feasibility of the project and ensure that all necessary permits are obtained. 

Installing a new bathtub involves removing the old tub, adjusting the plumbing, and securing the new tub in place. The process may vary based on the type of bathtub and the existing plumbing configuration. It's recommended to consult a professional plumber and contractor to ensure proper installation, waterproofing, and adherence to building codes 

Yes, upgrading to a more efficient toilet can save water and lower utility bills. Consider models with the WaterSense label, as they meet water efficiency standards. Dual-flush toilets offer different flushing options for solid and liquid waste. Upgrading your toilet is a sustainable choice and can contribute to water conservation efforts. 

Firstly, ensure the new fixtures match your bathroom's aesthetic and theme. Check the compatibility of new fixtures with existing plumbing connections, as adjustments might be needed. Upgrading fixtures provides an opportunity to enhance functionality and style while also contributing to water conservation. Consulting a plumber for expert guidance on compatibility and installation is recommended. 

The cost of hiring a plumber varies based on factors such as the complexity of the job, location, and time of day. Simple tasks like unclogging a drain may cost less than larger projects like pipe replacements. It's recommended to obtain multiple quotes and discuss pricing details upfront. Keep in mind that professional plumbing services ensure quality work and prevent further issues. 

It's very difficult to give a ballpark price of a water heater replacement. Factors such as cost of materials, geographic location, access to the water heater and necessary code upgrades can all affect the price of a water heater. While a handyman may give a cheap price, you may be exposing yourself to the costly risk of flooding, gas leaks or dangerous gasses in your home. A qualified plumber may be slightly more expensive, but can provide the peace of mind of a proper, code compliant installation. 

If your sewer line is clogged and causing backups, avoid using plumbing fixtures and turn off the water supply if necessary. Do not use chemical drain cleaners, as they can worsen the clog. Contact a professional plumber to inspect the sewer line, identify the blockage, and use specialized tools to clear the clog and restore proper drainage. 

If your toilet is running continuously, open the toilet tank and check the flapper valve. Adjust or replace the flapper if it's not sealing properly. If the problem persists, adjust the float arm or water level in the tank. If you're unable to stop the running water, turn off the water supply to the toilet until it's repaired. 

If your bathtub or sink won't drain, try using a plunger to create suction and dislodge the clog. If that doesn't work, remove the drain stopper or strainer and attempt to remove the clog manually. Avoid using chemical drain cleaners, as they can be harsh on pipes and the environment. If the clog persists, contact a plumber for professional unclogging services. 

To extend the lifespan of your water heater, drain the tank annually to remove sediment buildup. Test the pressure relief valve and replace it if necessary. Insulate the hot water pipes to reduce heat loss and save energy. Regular maintenance and flushing can help your water heater operate efficiently and last longer. 

A tankless water heater, also known as an on-demand water heater, heats water directly as it flows through the unit. It doesn't store hot water in a tank like traditional water heaters. Tankless heaters offer energy efficiency and provide a continuous supply of hot water, but tankless water heaters installation requirements and costs may differ from conventional heaters. 

To avoid clogs in your garbage disposal, avoid putting fibrous, starchy, or greasy foods down the drain. Run cold water while using the disposal to help flush debris. Regularly clean the disposal by grinding ice cubes and citrus peels to remove buildup. Using the disposal properly and maintaining it can prevent common clogs 

To prevent unpleasant odors from drains, avoid pouring grease, oils, and food scraps down the sink. Run hot water and a mixture of baking soda and vinegar down the drain to break down residue. Regularly clean and sanitize your garbage disposal by grinding ice cubes and citrus peels. Installing drain traps or stoppers can also prevent debris from causing odors. If odors persist, consult a plumber to check for underlying issues. 

Replacing a damaged pipe involves cutting out the damaged section and replacing it with a new piece. Start by turning off the water supply and draining the pipes. Use a pipe cutter to remove the damaged section, leaving clean and straight ends. Measure and cut the new pipe to fit, then use appropriate fittings to connect the new pipe. Secure the connections and turn on the water supply. 

A running toilet is often caused by a flapper that doesn't seal properly or a malfunctioning fill valve. The water keeps running into the tank, wasting water. Adjust or replace the flapper and fill valve to resolve the issue and prevent water waste 

A foul odor from the sink can be due to food debris trapped in the drain or a dry P-trap. Clean the drain by removing debris and flushing with hot water. If the issue persists, pour a mixture of baking soda and vinegar down the drain to eliminate odors. Check the P-trap and refill it with water to prevent smells from sewer gases. 

 Gurgling drains can be caused by blocked vents, clogged pipes, or improper drainage. Blocked vents can create pressure imbalances and result in gurgling sounds. If gurgling persists, it's best to consult a plumber to identify and address the underlying issue.

It's not recommended to use chemical drain cleaners for sewer clogs. These chemicals can damage pipes and fail to fully clear the blockage. Professional plumbers have specialized equipment and methods to safely and effectively remove sewer line clogs. 

Yes, tree roots can infiltrate and damage sewer lines, seeking moisture and nutrients. This can lead to blockages and leaks. Regular sewer line inspection, avoiding planting trees near sewer lines, and using root barriers can help prevent root-related sewer issues.